Support
Contact Us
For help with your account, subscription, data, or anything else, email contact@getdiced.app. Include the email address you signed up with and, if relevant, your device model and iOS version so we can help faster.
Frequently Asked Questions
How do I manage or cancel my subscription?
Subscriptions are billed through your Apple ID. Open iPhone Settings → your Apple ID → Subscriptions → Nucleus to change or cancel. You can also tap “Manage Subscription” in the app’s Settings tab.
How do I delete my account and data?
In the app, go to Settings → Delete Account. This permanently erases your account and all associated personal and health data. Note that deleting your account does not cancel an active subscription — do that in iPhone Settings → Apple ID → Subscriptions.
Why isn’t my Apple Health / wearable data showing?
Check iOS Settings → Privacy & Security → Health → Nucleus and make sure read access is enabled. For WHOOP or Strava, re-connect the integration from the app’s Settings tab; data syncs automatically each time you open the app.
Is Nucleus medical advice?
No. Nucleus provides general wellness, fitness, and nutrition information for educational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider about medical concerns.
How is my data protected?
Your data is encrypted in transit, stored with per-user access controls, never used for advertising, and never sold. The details are in our Privacy Policy.